Insurance Solutions
  • 02-Apr-2019 to 02-Jun-2019 (PST)
  • Customer Service
  • Annapolis, MD, USA
  • Full Time

Insurance Solutions is an employee benefits consulting firm offering clients an integrated approach to benefit solutions. Services include selection of the benefits, employee enrollment, education, and compliance. We are located in Annapolis, MD and we are looking for highly motivated individuals to join our team.

Responsibilities:

  • Provide exceptional service to clients.
  • Facilitate accurate enrollment and billing processes between our clients and designated insurance providers.
  • Process enrollment applications for employee benefits programs and prepare the data to transmit to the insurance providers.
  • Resolve client issues with feedback files and billing questions.
  • Audit enrollment files for discrepancies to provide error free submissions to carriers via data file feeds.
  • Reconcile enrollment and billing related discrepancies.
  • Provide systematic status updates to the client and/or internal team members regarding enrollment status.
  • Manage and maintain detailed client records and files.

Requirements:

  • HS or equivalent required. Additional education a plus.
  • At least one year of experience working for an insurance carrier, broker, or health related industry. Prior benefits industry experience is a plus.
  • Exceptional verbal and written communication skills.
  • Outstanding relationship building and interpersonal skills.
  • Strong analytical and problem solving skills.
  • Ability to work well in a fast-paced environment and effectively manage responsibilities and tasks with competing priorities and deadlines.
  • Excellent organizational and prioritization skills. Strong attention to detail.
  • Strong presentation skills.
  • Ability to learn and adapt quickly.
  • Ability to work effectively in a team environment as well as an independent contributor.
  • Advanced knowledge in MS Office Suite. Strong knowledge of Excel.
  • Experience using Salesforce and Employee Navigator a plus.

 

Insurance Solutions
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