Insurance Solutions
  • 15-Aug-2017 to 31-Oct-2017 (PST)
  • Customer Service
  • Annapolis, MD, USA
  • Full Time

Insurance Solutions is an employee benefits consulting firm offering clients an integrated approach to benefit solutions. Services include selection of the benefits, employee enrollment, education, and compliance. We are located in Annapolis, MD and we are looking for highly motivated individuals to join our team.


  • Provide exceptional service to clients.
  • Work independently to maintain and renew client benefit plans (mid-large groups).
  • Manage all aspects of the RFP process.
  • Conduct full review and analysis for mid-large groups.
  • Ability to bring clients to a renewal decision.
  • Conduct renewal meetings.
  • Conduct employee Open Enrollment meetings.
  • Prepare benefit packets for open enrollment and new hires.
  • Manage client relationship issues.
  • Work with clients to resolve claim, enrollment, eligibility, and billing issues in a timely manner.


  • HS or equivalent required. Additional education a plus.
  • Minimum of four years of experience working in account services in the employee benefits industry. Experience with mid-large groups is a plus.
  • Exceptional verbal and written communication skills.
  • Outstanding relationship building and interpersonal skills.
  • Strong analytical and problem solving skills.
  • Ability to work well in a fast-paced environment and effectively manage responsibilities and tasks with competing priorities and deadlines.
  • Excellent organizational and prioritization skills. Strong attention to detail.
  • Strong presentation skills.
  • Ability to learn and adapt quickly.
  • Ability to work effectively in a team environment as well as an independent contributor.
  • Advanced knowledge in MS Office Suite. Strong knowledge of Excel.
  • Experience using Salesforce and Employee Navigator a plus.
Insurance Solutions
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